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Why mobile costs are still an issue
The cost of mobile calls has dropped so dramatically over
the last few years that ROI calculations for using personal
numbering to reduce enterprise mobile phone bills may no longer
seem valid.
Yet for telecom managers, increasing mobile phone bills remain
a serious issue. The reason? Personnel on the road set the
system for calls to their mobile – as expected. But when they
return to the office, the logic does not know to switch back
to their local extension. The result? Every call is a mobile
call even when the person is in the office, which means higher
phone bills.
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Management Consultants News 2005
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Copyright © 2005
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