Management Consultants News Home Page Management Consultants News Home Page Current and past issues of MCN Search the MCN news archive Register for online or printed MCN Other language versions of MCN Information about MCN and publisher PMP

Home > 2005 > Number 1 > Case Study: Improving ...

 

You are not signed in to view the full page > Sign In 

 Issue sponsor: TeleWare Home Page

TeleWare telephony Outlook integration

No pain, no gain in consultancy upturn

Telecoms Systems: Building a call handling strategy

Why mobile costs are still an issue

In the News: Accenture makes highest revenues

In the News: Hilary Cropper loses battle with cancer

In the News: LogicaCMG shuffles management team

In the News: Steria buys Germany’s Mummert

Case Study: Improving communications to improve business

Contact TeleWare

Download a PDF version

Improving communications to improve business

Nationwide: new communication facilities

Building society Nationwide has a long tradition of innovation, having introduced the first full-service current account paying interest, the first Visa Delta debit card and the first UK internet banking service, launched in 1997. The society employs over 15,000 employees, with over 1.4 million transactions completed every day.

To maintain its position as a market leader and meet the demands of its increasingly sophisticated customers, Nationwide has a programme of operational efficiency improvements, achieved through continuing development in products, service and technology.

More...

If you are not registered with the site, please register now to read the rest of this page.

If you are registered, please sign in to read the rest of this page.

NCC Home Page

Home > 2005 > Number 1 > Case Study: Improving ...

 

You are not signed in to view the full page > Sign In

Issue sponsor: TeleWare Home Page